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NEXT DAY DELIVERY IN THE UAE & FREE FOR ORDERS OVER AED200

FAQ

Delivery 

We deliver our products within the UAE Saturday - Thursday. For next day delivery, orders need to be made by 3pm. 

Some products are not able to be shipped overseas, please check the product description.

Anyone at the Delivery Address who receives the goods will be taken to have been authorized to receive the goods by you.

It is your obligation to enter the correct delivery address details at the time of ordering. If you enter the wrong address, we are not obliged to re-send the order to the correct address at our expense.

ENCAS DWC LLC will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.

Return/Refund Policy

All sales are FINAL. No returns, exchanges or exceptions will be permitted.

 

Order cancellations

We like you to feel happy and comfortable purchasing from ENCAS DWC LLC. Hence, if you like to cancel an order you made, it is only possible if you cancel it within 12 hours of your initial purchase. Once your shipment is on the way to you, we unfortunately will not be able to cancel it.

Terms and conditions

All item descriptions and images are accurate to the best of our knowledge and ability and are in no way warranted as complete. ENCAS DWC LLC is not liable for any duties, taxes, customs charges or other fees incurred with international shipping. It is the client’s responsibility to investigate and understand these associated charges as well as their own countries legalities prior to purchase.

If an item is refused delivery by the client on international orders for any reason, no refund will be provided and additional charges will apply.

Order cancellations

We like you to feel happy and comfortable purchasing from ENCAS DWC LLC. Hence, if you like to cancel an order you made, it is only possible if you cancel it within 12 hours of your initial purchase. Once your shipment is on the way to you, we unfortunately will not be able to cancel it.

Terms and conditions

All item descriptions and images are accurate to the best of our knowledge and ability and are in no way warranted as complete. ENCAS DWC LLC is not liable for any duties, taxes, customs charges or other fees incurred with international shipping. It is the client’s responsibility to investigate and understand these associated charges as well as their own countries legalities prior to purchase.

If an item is refused delivery by the client on international orders for any reason, no refund will be provided and additional charges will apply.

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